What is your return policy?
We accept returns/exchanges within 4 days of delivery for unused items with tags & packaging intact. Hygiene products/accessories may be non-returnable—see product page for specifics.
Are there return charges?
Yes, a flat fee of ₹99 is applicable for return pickups arranged by us.
Alternatively, you can ship the item back directly to our warehouse; we’ll share the address by email once you raise a return request.
How do I start a return or exchange?
Visit Returns Portal link or email support@cocoandco.in with your order number and reason. Our team will guide you through the process.
When will I receive my refund?
After QC approval at our warehouse, refunds to the original payment method typically take 3–7 business days. Store credit is also available.
Can I exchange for a different size?
Yes—subject to stock availability. Start an exchange via the Returns Portal or email us directly.
